How we handle your data, payments, and content.
Your canvas data is transmitted over TLS 1.3. We do not use your generated content or prompts for model training. You can export all your project data at any time (JSON export from the canvas).
We use a prepaid credits model. Unused balance is refundable within 30 days. Failed generations are automatically refunded. We display full price breakdowns before every generation — no hidden fees, no surprise charges. VAT/sales tax is shown at checkout where applicable.
You own the outputs you generate. LensWave passes through official provider pricing with zero markup (BYOK = bring your own key). We do not claim ownership of your work.
We auto-save your canvas every 30 seconds. Daily backups with 7-day retention. If a generation fails due to a model error, you are not charged. Degraded service is announced on the homepage banner.
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Questions? trust@lenswave.ai