Last updated: 2026-10-25
LensWave ("we", "us") operates the LensWave AI canvas service, operated by Li Ruohan, an individual business operator (sole proprietor) based in China (brand name "LensWave"). Postal address: No. 1838 Baoyuan Street, Hulan District, Harbin, Heilongjiang, China. For privacy matters contact privacy@lenswave-ai.com.
Automated decisions: Our anti-fraud system may automatically flag or block referral rewards based on device, payment and identity signals. Such decisions do not affect your access to the core service. You may request a human review and an explanation of the logic involved; such review will be carried out within 30 days by contacting privacy@lenswave-ai.com.
We do not sell your personal data. We share only:
California residents: We do not sell or share your personal information for cross-context behavioral advertising. You will not be discriminated against for exercising your CCPA/CPRA rights, and you may designate an authorized agent to exercise them on your behalf. Contact privacy@lenswave-ai.com.
In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity, subject to this policy.
Data is stored on servers in Japan (Tokyo). We use encryption in transit (TLS) and access controls, and audit logging for sensitive fields.
In the event of a personal data breach affecting your rights, we will notify affected users and, where required, supervisory authorities without undue delay and within 72 hours where feasible.
Our servers and data storage are located in Japan. Japan benefits from an adequacy decision by the European Commission (2019) and the UK Government, so transfers of personal data from the EEA/UK to our servers in Japan do not require additional safeguards.
When you use BYOK, your prompts and inputs are transmitted to the third-party model provider you selected, solely to generate your requested output. Such transfers are necessary to perform the service you requested.
PIPL (mainland China users): If you are located in mainland China, we process your personal data in accordance with the Personal Information Protection Law (PIPL). Where required, we will inform you of the cross-border transfer of your personal data to our servers in Japan and obtain your separate consent before such transfer.
You may request access, correction, export, deletion of your data, withdrawal of consent and objection to processing by contacting privacy@lenswave-ai.com. We respond within 30 days.
You also have the right to lodge a complaint with a supervisory authority in your country of residence.
Account data is kept while your account is active. Upon account closure, data is marked for deletion and purged within 30 days, except where retention is required by law. (Note: post-account-deletion cascade deletion mechanism is under verification; until verified, this section should not be treated as a verified fact.)
We use essential cookies for login/session. If analytics (Sentry/PostHog) are enabled, we collect error/usage telemetry; you can opt out where required.
The service is not directed to children under 16. We do not knowingly collect their data.
We may update this policy; material changes are notified by email or in-app.
Privacy inquiries: privacy@lenswave-ai.com - LensWave, No. 1838 Baoyuan Street, Hulan District, Harbin, Heilongjiang, China.