Last updated: October 25, 2026
Yes. You can connect your own OpenAI / Anthropic / Google / other provider keys in Settings. We never store your raw key — it is encrypted at rest (AES-256) and used only to bill your own provider account. You can revoke it at any time.
We do not sell your personal data. Your prompts and generated content belong to you. See our full Privacy Policy for details on data collection, retention, and your GDPR / CCPA rights.
Pre-purchased credit is non-refundable once consumed. If a generation fails due to our platform error (not model-side), the charge is automatically refunded to your wallet. For subscription cancellation, you may cancel at any time; you keep access until the end of the paid period.
Share your referral link with creators. When they sign up and pay, you earn a commission on their first payment. Payout thresholds and terms are listed on the Affiliate page. We audit for self-referral and fraud.
We route generation requests to multiple frontier providers so you can compare output quality and per-second pricing in one canvas. The exact model list is visible in the model picker; we add new providers as they become available.
Sign up with email or Google / Apple / GitHub. To delete your account, go to Settings → Account → Delete. This action is permanent and erases your projects, generated media, and wallet balance within 30 days.
Yes. Under GDPR / CCPA you may request a full export of your account data via Settings → Privacy → Export. We deliver a zip within 45 days.
Our service is intended for users aged 18+. Users aged 13–17 enter youth mode with restricted features; under-13 users require guardian consent. We comply with COPPA and do not knowingly collect data from children.
Use the Complaints page or email support@lenswave.ai. We acknowledge within 3 business days and resolve within 15 days. For content takedown, see our DMCA policy.
You pay per second of generated video, at the provider's official list price. We do not markup model costs. Subscription plans add canvas storage, collaboration seats, and priority queue. See Pricing for current tiers.